Information
Information | Help
LOG IN PROBLEMS
If you are experiencing login difficulties, please try the following suggestions before contacting us:
1) Make sure you are properly logged out:
Click here to logout and then try logging in again.
2) Ensure you are logging in with the correct username or password:
Click here for a password / user name reminder.
3) Ensure that you are not logged in twice
If you log in via different machines (i.e. a laptop or work computer, and then a different computer i.e. at home or at a cyber cafe), you will need to logout first and then re-login.
4) Clear your browsers cache and cookies:
For information on how to do this, click below:
Or refer to your browser's help pages( usually launched by pressing F1).
After you have followed the instructions above, try to login again.
If none of the suggestions above solve the problem, please do contact us and we will assist you.
Page Access PROBLEMS
Client account pages on this website are secure and as such, access is restricted to those who have the proper credentials and authority. To avoid problems, please ensure that you do not divulge your username or password to any third party. If you are aware of a breach of security, please change your login password and also let us know about the security breach.
If you are experiencing login difficulties, please try following the above suggestions. If none of the suggestions above solve the problem, please do contact us and quote any error message, and we will assist you.
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Information | Privacy
Privacy Policy
Privacy & Personal Information
In general, you can visit this site without telling us who you are or giving us personal information. There are times when we may need information from you, for instance: to process an order, to correspond, or to provide a subscription. We may supplement this information to complete a transaction or to provide a better service.
Data Protection
We never make your personal details available to other companies for marketing purposes other than for the marketing of products and services under the PDD Ltd brand. We (and our representatives) may hold your personal details in order to process your service order and/or maintain your account and/or for research purposes.
Cookies
As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online experience. If you disable either cookies or JavaScript, you will not be able to use this website.
Keeping In Touch With You
PDD Ltd may use your details to send you further information on our branded products and services, to keep you up-to-date on goods, services, and promotional offers you may be interested in or for research purposes (this excludes emails about the website where you will receive a welcome email when you register online).
If you prefer not to receive such information or be a part of such research at any time, please contact us quoting your full name, address and zip / postcode; or write to: PDD Ltd, PO Box 323 Oneroa, Waiheke Island, Auckland, New Zealand. Please include your name, address and zip / postcode along with any account number or correspondence reference you may have.
If you wish to un-register your client account, please send us an email and include your name address and zip / postcode. For security reasons, we are unable to process any un-register requests unless we receive the full information requested. The information you provide must match the information for the registered account.
For further information, please contact us.
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Information | Terms of Service
Terms of Service
For information about our privacy policy, click here.
Please read the following terms of use and disclaimer carefully before using this web site (this "site"). By accessing or using this site, you agree to these terms of use. If you do not agree to these terms you may not use this site and should click here.
These Terms (and the provision of goods and services by us) are governed by and are to be interpreted in accordance with New Zealand/Australian law.
Disclaimer & Limit of Liability
The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by the law, Purple Dog Design Ltd (also referred to on this website as PDD Ltd or "the company") disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non infringement, freedom from computer virus, and implied, warranties arising from course of dealing or course of performance. In addition, the company does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.
In no event shall the company be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if the company has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.
Copyright
1) All information, photo's, illustrations, pictures, and all media, words, ideas, trademarks, designs and concepts contained within this website shall remain the property and ©Purple Dog Design Ltd 2008, unless otherwise stated. All Rights Reserved.
2) All trademarks, logos and materials belonging to third parties (whether expressly specified or not) shall remain the property and copyright of the owning entity.
3) The website design and layout, coding and programming remain ©PDD Ltd (unless otherwise stated)
4) Please seek our permission before using or linking to ANY material from this website. Most requests are gladly approved. We just like to know who's using what and why.
External Links
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that the company is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
Contact us for further information.
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Information | Website Credits
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