1. Protect your website with multiple data backups (including offsite)
  2. Frequent software updates & security patches
  3. Active website monitoring for issues e.g. traffic peaks
  4. Monthly activity report by email (includes Google report)
  5. Free Annual Review for tweaks, fixes and other changes
  6. Discounted hourly rates for any additional work
Club Purple Maintenance

 

About Club Purple

Club Purple is a service offering enhanced security and other benefits to existing Purple Dog customers*

We provide extra value to you, in exchange for your on-going commitment to us: win - win!

1. We Keep Your Website Software Up-To-Date

The biggest weakness in any website is outdated software. With Club Purple, you receive updates to your website software on a regular basis, whenever a patch is available (typically twice per week). This helps to ensure that your site is up-to-date, safe from known security issues and also benefiting from the most recently added features. Keeping software up to date is vital as it offers the best defence against hackers and identified bugs. Unless you’re confident in doing this yourself, you can relax as we will handle these software updates for you.

2. We Perform Daily, Weekly & Monthly Backups

Standard webhosting clients receive one backup per day, which is overwritten each time the backup runs. This means your backup is a snapshot of the last 24 hours. With Club Purple, we keep multiple copies – daily, weekly and monthly – of your website files and website related databases in case there is ever a need to restore your site from a previous version. Backups are stored both on and off-site to ensure maximum protection. For e-commerce online shops and stores that are processing multiple orders per day, we offer optional increased frequency database backups (up to every 15 minutes) where required.

3. We Provide a Monthly Report

Receive an email PDF detailing what’s been happening on your site. Click here to see a sample report and find out more.

The report includes:

  • the number of software updates
  • number of backups performed,
  • website uptime
  • basic Google Analytics (site stats e.g. how many visitors you received) - assuming we have installed GA for you.

4. We Pro-actively Monitor Your Site

Whilst we monitor every customer that we host, Club Purple members receive a little more attention. We monitor your site traffic and may apply small tweaks to any aspect of your site or files, where we feel it will be of benefit. Non Club Purple members can opt to pay for this at hourly rates.

5. Free Annual Reviews

In addition to the above, we provide a courtesy one hour annual review, either by phone, Skype or face to face - where practical.  During the review you can let us know about any changes that you'd like made, or ask about any service related matters, or simply get some professional advice and guidance at no additional cost*.


Cost

Membership per each single website is from $20 month (plus GST where applicable), depending on the complexity of your site. Fees are payable annually in advance. Club Purple is subject to terms noted below.


Apply For Membership

 

* Terms and Conditions apply.