Jun 1st Queen's Birthday Weekend (NZ) - Support Arrangements

Happy Queen's Birthday Weekend, New Zealand! Our office will be closed on Monday 5th June, re-opening on Tuesday 6th June. Support Only emergency support will be available on this above date. To open an emergency ticket - visit the client portal Emergency Support System (log in required). Staff work hard and deserve their ... Read More »

Apr 12th Easter 2017 Support Arrangements

Happy Easter - we hope you are visited by a happy Easter Bunny! Our office will be closed from Thursday 13th April from 2pm and re-opening on Tuesday 18th April at midday.  Support Emergency support will be available via the client portal Emergency Support System (log in required). Do NOT open an emergency ticket unless it is a ... Read More »

Feb 8th New Credit Card Payment Facility

Dear Customers,We are pleased to announce the introduction of Credit Card payments to compliment existing payment methods.You can now pay quickly, easily and securely from within your account using your Credit Card.To Make a Credit Card payment on an existing invoice:Click on My Account > Billing > Invoices > Click the invoice you wish to ... Read More »

Feb 6th Happy Waitangi Day, New Zealand!

Happy Waitangi Day, New Zealand! Our office will be closed on Monday 6th Feb, re-opening on Tuesday 7th Feb. Support Emergency support will be available via the client portal Emergency Support System (log in required). Do NOT open an emergency ticket unless it is a genuine emergency (e.g. server down, website offline, no email). A ... Read More »

Jan 30th Anniversary Day Auckland

Happy Anniversary Day Auckland! Our office will be closed on Monday 30th Jan, re-opening on Tuesday 31st Jan. Support Emergency support will be available via the client portal Emergency Support System (log in required). Do NOT open an emergency ticket unless it is a genuine emergency (e.g. server down, website offline, no email). A ... Read More »

Dec 22nd Christmas and New Year Support Details

Season's Greetings to all !Our team work hard through-out the year to bring you the best dedicated services and look forward to the end of year break to take a well deserved rest with family.Whilst we understand "issues" don't take holidays, we will be operating restricted hours over the holiday period and we encourage you to do the same, if you ... Read More »

Jul 24th Happy 10th Birthday to us !

July 2016 marks ten years since the official launch of Purple Dog Design Ltd

Happy Birthday To Us !! http://www.purpledogdesign.com/n…/happy-birthday-purple-dog/

Jul 5th Latest Service Announcements

For the latest up-to-date service announcements and planned maintenance that may affect your network or service, please visit the Network Status page, located under Support > Network Status in the menu above. We also strongly recommend that you follow our Twitter and Facebook pages in case of any future urgent announcements.Facebook: ... Read More »

Mar 22nd Updated Client Area

We have recently completed an update to our client billing and support panel and also our website.

Please do let us know if you encounter any issue or bugs!

Thank you in advance.
Purple Dog

Sep 14th Advisory: PayPal Certificate Changes

Several customers have contacted us after receiving emails from PayPal; We are already aware of this upcoming PayPal change.  After careful analysis of the PayPal technical notification concerning the specific changes, we do not expect this to have any impact on client websites that utilise the PayPal payment engine.  Our servers already support ... Read More »