Easter is coming soon !! We hope you are visited by a happy Easter Bunny!
Our office will be closed from Thursday 18th April from 2pm and re-opening on Tuesday 23rd April at midday.
- Emergency support will be available via the client portal Emergency Support System (log in required).
- Do NOT open an emergency ticket unless it is a genuine emergency (e.g. server down, website offline, no email).
- A call out fee of NZD$250 will be applicable for all emergency tickets opened, that we consider not to be a genuine emergency.
All Other Enquiries
- All other non-emergency and sales enquiries will be responded to on the next working day.
Self Help Resources:
- Please check our knowledgebase, in case the query you have is already answered there.
- Please also check THIS LINK to see if you can find the answer
Please note that any invoice due for payment during this period must still be paid on time to avoid late payment fees and / or automated disconnection.
All the best from Purple Dog
Sunday, February 10, 2019