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If you need to check, test or access a new website that is only accessible on a temporary URL,...Can I upgrade / downgrade my hosting plan?
Upgrading: yes - and you should be able to do this from within your client account area (or just...Cloudflare CDN
Cloudflare is a CDN or Content Delivery Network that sits between your domain name and your...Denial Of Service (DOS) & Distributed Denial Of Service (DDOS)
By having a public facing website, it is almost impossible to avoid being a target for a Denial...Disk Usage Warning / Disk Usage Full
If you have received a warning message, please review the following information;Disk Usage...Do you offer a hosting control panel?
For some types of accounts, we may provide access to a hosting control panel. However, this is...How do I delete the Purple Dog holding page?
This page is automatically created when you purchase webhosting from us. To remove the holding...How do I edit my website?
The answer to this question depends on which website software you have. If you have a WordPress...How do I make a backup of my website?
Backups are an essential part of maintaining data security. If something goes wrong you can...How do I move my website to Purple Dog?
If we are providing hosting services to you, we will move your website to our servers for you.We...I can't access my website
If you are having difficulty accessing your website, this can be due to a number of issues -...Ping & traceroute tests
Ping and Trace Route tests can help to identify any connection issues between your network and a...Staying Safe Online!
Please keep safe online and remember the following tips! Always use a secure and unique...Web Hosting Glossary
The following is a glossary of popular words associated with web hosting. ActiveX A loosely...What backups do you offer?
Backups are an essential part of webhosting and we offer a range of options to suit your needs /...What hosting plans do you offer?
We offer a range of hosting plans suitable for a range of different business use purposes. You...What is FTP and how do I use it?
What is FTP? FTP (File Transfer Protocol) is the simplest and fastest way to exchange files over...What is a hosting control panel
A Control Panel and is a web based hosting account control panel that allows you to manage...Change the max file upload size
If you are uploading large files to your website or via FTP, you may encounter an error notice if...Google Analytics
Unless otherwise specified, we provide every customer with a courtesy Google Analytics account so...