Articles

 Account Security

We all want to keep safe and secure online and at Purple Dog we take your account security...

 Account Verification

For certain requests, we are obliged to evaluate the veracity of information provided to prevent...

 Change of account ownership

The following information relates to the transfer of ownership from one client to another and is...

 How can I pay?

We accept payment by;1) Online Bank Transfer (NZ bank accounts ONLY)2) Credit Card via Stripe...

 How do I see what services I have?

To check what services you have, please log in to your Purple Dog client account You'll need the...

 Is this site secure?

Yes, our website client area is protected by encryption through an SSL (Secure Socket Layer)...

 Update your Purple Dog account information

Here at Purple Dog, we understand that staff change!   Nevertheless, it's important to ensure the...

 Upgrade / Downgrade Account

Upgrading: yes - and you should be able to do this from within your client account area (or...

 Account Cancellation / Termination

If you are thinking to leave Purple Dog - feel free to talk to us first to see if we can assist...

 Terms of Service and Acceptable Use Policy

Purple Dog provides a comprehensive end-to-end service and we appreciate there are times that...