Articles

 Account Security

We all want to keep safe and secure online and at Purple Dog we take your account security...

 Account Verification

For certain requests, we are obliged to evaluate the veracity of information provided to prevent...

 Change of account ownership

We have prepared the following information for Clients who have sold their business, or are...

 How can I pay?

We accept payment by;1) Online Bank Transfer (NZ bank accounts ONLY)2) Credit Card via Stripe...

 How do I see what services I have?

To check what services you have, please log in to your Purple Dog client account You'll need the...

 Is this site secure?

Yes, our website client area is protected by encryption through an SSL (Secure Socket Layer)...

 Upgrade / Downgrade Account

Upgrading: yes - and you should be able to do this from within your client account area (or...

 Account Cancellation / Termination

If you are thinking to leave Purple Dog - feel free to talk to us first to see if we can assist...

 Terms of Service and Acceptable Use Policy

Purple Dog provides a comprehensive end-to-end service and we appreciate there are times that...