Club Purple & Reports

What is Club Purple?

It's a premium service offering enhanced security, VIP attention and other special terms that provide extra value, in exchange for your on-going commitment to us.

What you get:

1.We keep your Website Software Up-To-Date (maintenance)

You receive free updates to your website software, on a regular basis (usually each night, or whenever a patch is available), to ensure that your site is up-to-date, safe from known security issues and benefiting from the most recently added features. Keeping software up to date is vital as it offers the best defence against hackers and any identified bug fixes.  Unless you’re confident in doing this yourself, you can relax as we will handle all software updates for you.  All website software and databases are fully backed up prior to any updates being performed.

2. Daily, Weekly & Monthly Backups

Standard webhosting clients receive one backup per day, which is overwritten each time the backup runs. This means your backup is a snapshot of the last 24 hours only. With Club Purple, we keep multiple copies of your database – daily, weekly and monthly – as well as weekly and monthly snapshots of your website files - in case we ever need to restore your site from a previous version.  For eCommerce stores, we can backup the database twice a day, or even more frequently (up to every 15 minutes) on request.

3. Proactive Security and Website Monitoring

Whilst we monitor every customer that we host, Club Purple members receive a little more attention.  We monitor your site's traffic 24/7 and apply small tweaks to any aspect of your site or files, where we feel it will benefit your site.  Non Club Purple members can opt to pay for this at hourly rates.

4. Client Reports

You'll also receive an email PDF report detailing what’s been happening on your site.  It includes things like software updates and backups performed, website uptime and Google Analytics (site stats) overview.

Click here to see a sample report and find out more about what the report numbers means.

5. Free Annual Review

In addition to the above, we provide a courtesy annual review, either by phone, Skype or face to face - where practical.  During the review you can let us know about any changes that you'd like made, or ask about any service related matters, or simply get some professional advice and guidance at no additional cost.

For more information, please visit this page: http://www.purpledogdesign.com/our-services/club-purple/

Terms and conditions: http://www.purpledogdesign.com/about/terms-conditions/#clubpurple
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